Head Office: +44(0)1302 856666

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  • Free shipping over £295+VAT

  • 50 years in the industry

  • No1 UK Paint Provider

  • 4.4/5 out of 290 reviews

Delivery Information

At Ultrimax, we aim to make your shopping experience as seamless as possible, including fast and reliable delivery. Here, you’ll find everything you need to know about our delivery options, timeframes, and policies.

At Ultrimax we ship all over the UK and Ireland, 1000's of orders a year. If you would like further information on how we ship and shipping options available to you when you order please view the below.

If you need a bespoke shipping quote please contact our customer support team.

OUR SHIPPING PROMISE

Place your order online before 2pm GMT (Monday - Friday) and we will dispatch your item same day. Orders placed after 2pm will be dispatched the next working day after.

On a select number of products, the lead time can be longer, this will be stated on products when added to cart, if you would like to confirm this, please contact our customer support team.

If you order a wood coating paint to a specific retail colour this may have to be colour matched and to get this accurate, lead times may be longer. Contact our team for an update.

You will get a dispatch confirmation email when your order leaves the warehouse.

SHIPPING TYPES

Mainland UK

Delivery is usually next day to all UK mainland. This only applies to all items marked `In Stock` on our website. If there is any delay you will be informed by email/telephone. If an item is not in stock in our main warehouse we will do all we can to get this to you as soon as possible. If the order is placed over the weekend or on a public holiday we will process and dispatch the order on the next working day.

Deliveries To Highlands, Islands And Offshore UK

Deliveries are within 2 to 3 working days.

Shipping Charges

Mainland UK:

Standard Delivery: From £10.95+VAT (Free Delivery on orders over £295+VAT)

AM Delivery: From £29.99+VAT

Pallet Delivery: From £49.99 per pallet

Weekend Delivery: No Longer Provided

Doncaster Collection Point: Mon-Thurs 7am-4pm, Fri 7am-12pm

Ireland

Standard Delivery: From €15.42 (+VAT) (Free Delivery on orders over €240+VAT)

Pallet Delivery: From €59.51+VAT per pallet

Weekend Delivery: Not Available

Antrim Collection Point: Mon-Thurs 7am-4pm, Fri 7am-12pm

Important information regarding Paint & Solvent Deliveries

All paint and solvent products above 5 Litre in size are packed on to pallets due to the legislation involved in transporting solvents. The delivery costs for a pallet are higher than parcel deliveries and this is shown at the checkout.

Restricted Access

Please contact us if your or delivery address has restricted access and may not accommodate a
HGV truck. Failure to advise us
of restricted access may result in a requirement for you to pay additional
carrier charges.

Missing / Damaged Items & Proof of Delivery

The Ultrimax goal is to always deliver on time and in full for every order. If however you find an item missing or damaged please contact Ultrimax within 48 hours from delivery. Notifications for Items damaged or missing after this time period will not be accepted.

Ultrimax can also provide you with a POD (Proof of Delivery) for your order if required, please contact us within 14 days from point of order to arrange this. Requests after this time period cannot be accepted and the customer will be liable for the delivery.

To contact our customer support team:

UK:

sales@ultrimaxstore.com

tel: 01302 856 666

Ireland:

Ireland@ultrimaxstore.com

tel: 028 95902479

Europe & Rest of the World

Please contact us for a bespoke quote to your destination.